Terms & Conditions

The fine print.

Website Content

Information on this website is subject to change without notice.

All trademarks appearing on this website are the property of their respective owners.

The use of any of NUMB co trademarks is strictly prohibited unless we provide consent.

Unless otherwise indicated, copyright of the information on this website is owned by or licensed to NUMB co. This website or any portion of this website may not be reproduced, duplicated, copied, sold.

Governing Law

This contract is governed by the laws of Australia and such other laws which are applicable in the country where the consumer is resident.


Prices online may vary from prices in store.

We reserve the right to update or correct information on the Site at any time without notice. In the event that a Product is listed at an incorrect price or with incorrect information, we have the right to refuse shipment of or cancel any Offer to Purchase for the Product. Where we become aware of any error or inaccuracy after acceptance of your Offer to Purchase, we will inform you as soon as possible and give you the option of re-placing your order at the correct price or cancelling your order for a refund. Where we cannot get in contact with you by close of the business day on which we become aware of the error, your order will be cancelled and refunded.


We accept payments by credit card from Visa, MasterCard,  American Express.


Any personal information that you submit will be protected by our secure SSL payment gateway server. Please refer to our policy statement for more information on personal security.

As per our banks request you may be asked to provide some additional information for us to process your order. This order can include ID in the name of the sale, or a copy of the card used to make the purchase. If these items cannot be produced the money will be refunded and order not processed.

Oversold Items

If any items in your order are temporarily or permanently out of stock, we will contact you to arrange a refund, exchange or credit note for those items. If the item is coming back you may decide to wait and we’ll ship the item once it returns back in stock.

Delivery of your Order

Please see more information under Shipping Info.
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

Changing of Address

Unfortunately once an order has been processed the delivery name and address cannot be completely changed. Mistakes in spelling or suburb can be fixed, but the address and delivery name cannot completely change from order name and address for security reasons.

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